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Business Confidentiality: Why does arbitration win against court?

By Marek Wiśniewski, Chief Arbitrator·January 28, 2025·6 min read

Most entrepreneurs in Lublin assume that a dispute with a contractor must end in a courtroom, where anyone can walk in off the street and listen about their finances. Meanwhile, Lublin Union Arbitrage offers a solution in which embarrassing details regarding margins or production errors never leave the office at ul. Krakowskie Przedmieście 22. Court is the last resort, and we show how to avoid public washing of dirty laundry.

The public nature of court hearings is a real threat

In the Polish legal system, the principle of openness of hearings is a foundation, but for business, it can be a nail in the coffin. When your transport company is litigating over 12 unpaid invoices, details of your rates and contracts with drivers go into the files, which competitors or local journalists can access. We have seen cases in Lublin where a small production company lost a contract with a foreign recipient only because information about a dispute over a defective batch of 400 engines leaked from the lobbies of the district court. Discretion here is our standard, not an extra.

At Lublin Union Arbitrage, we understand that a dispute is not only a fight for money, but also a fight for a reputation that is built over years. If accusations of untimeliness fall in a public hearing, even if they are groundless, they stay in the memory of outside observers. In 2023, we handled a case between two wholesalers from near Świdnik, where 187,000 PLN was at stake. Thanks to arbitration, no outsider found out about the temporary loss of liquidity of one of the parties. These are clear rules of the game that a common court is unable to guarantee due to statutory requirements of openness.

In court, your mistakes become a spectacle for the competition. In arbitration, they are only a lesson that no outsider will hear about.
The public nature of court hearings is a real threat

Confidentiality rules at Lublin Union Arbitrage

The LUA regulations are simple: every person involved in the process, from the arbitrator to the clerk, signs a rigorous non-disclosure agreement. There are no lists posted on the courtroom doors with the names of the parties, which is the norm in courts at ul. Wallenroda. We meet in a small group, usually 4 to 6 people, including the parties' representatives. In March 2024, we completed a case of copyright infringement for a construction project of a hall with an area of 2,300 square meters. All technical documentation was safe because it did not enter the public ICT system of the courts.

It is worth emphasizing that confidentiality covers not only the course of the hearing itself, but also the very existence of the dispute. If your company is currently negotiating the sale of shares, information about an ongoing process in a common court could lower the valuation by 15-20%. At LUA, no one will find out that you are conducting settlement negotiations before an arbitrator until you announce it yourselves. This gives great psychological comfort to business owners who want to solve problems, rather than looking for the guilty in front of the whole city. We respect the time and privacy of the people who have trusted us.

Protection of patents and production technologies

The most difficult disputes concern technology. If your IT company has developed an algorithm optimizing routes for 47 trucks and someone copied it, proving guilt in court requires showing the source code. Court experts often work in conditions that do not guarantee full security of such data. At Lublin Union Arbitrage, we can appoint an arbitrator who is also an expert in a given field, which shortens the process by about 3 months and eliminates the need to pass sensitive data to third parties who do not understand its value.

In December 2023, we helped resolve a conflict over a chemical formula for an agricultural machine cleaner. The parties argued over the proportions of 3 key ingredients. If the case had gone to court, these details could have been revealed in an expert opinion, which would become part of the public records. With us, arbitrators analyzed data in a secure data room, and the verdict focused on legal effects, without revealing production technology. This approach allowed both companies to continue commercial cooperation after just 32 days from reporting the case to LUA.

A trade secret is the most valuable capital of a small company. Arbitration is the safe that protects it during every conflict.
Protection of patents and production technologies

How to prepare for confidential arbitration?

The first step is to introduce an appropriate clause into your commercial contracts. Instead of the standard provision about the court competent for the plaintiff's seat, it is enough to write a reference to Lublin Union Arbitrage. Thanks to this, when a problem arises, you automatically enter the confidential path. We have prepared a simple, 1-page template of such a clause that can be attached to any contract. We do not complicate procedures – our rules are clear and understandable even for people who do not have daily contact with trade law.

In the course of preparations for the first session, which usually lasts from 2 to 4 hours with us, it is worth designating one person in the company responsible for communication. Limiting the number of people who know the details of the dispute is fundamental. In our experience, 83% of cases manage to close within two meetings, which radically reduces the chance of any uncontrolled leak of information. Remember that in business, discretion is not only the absence of gossip, it is a real financial value that we have been protecting with full seriousness since 2017.