Anna Lewandowska

Experience in difficult talks

Anna deals with talks in situations where business partners stop trusting each other. For 6 years at Lublin Union Arbitrage, she has been ensuring that disputes do not end up in court. She knows the realities of trade on the route between Poland and Ukraine, because she previously worked in the logistics department of a local wholesaler for 4 years. She understands that for a small company, a payment bottleneck is not just figures in a table, but a real threat to employees' payouts. Last year, she personally led 38 mediation meetings that ended in a settlement.

Quick solution instead of years in court

For Anna, clear rules of the game are the foundation of every agreement. She does not use complicated vocabulary that no one except lawyers understands. Instead, she focuses on what actually went wrong in the order fulfillment. On average, she needs 3 meetings of 2.5 hours each to work out a settlement signed by both sides. This saves entrepreneurs not only nerves, but above all money, which would normally be consumed by court fees and multi-year processes.

Heads-up: Anna always asks for scans of invoices and waybills at least 3 days before the first meeting in our office.

Effectiveness confirmed by concrete cases

In June 2024, she helped resolve a conflict over non-delivered furniture production components. It was about an amount of 24,700 PLN. Thanks to her intervention, the Lublin company recovered the receivable in two installments within 12 business days. Court is the last resort, and here it was possible to maintain a business relationship that has lasted since 2018. Anna believes that every problem can be described with facts, and facts help find a way out of the most difficult financial situation.

Practical approach to business

At Lublin Union Arbitrage, Anna specializes in difficult goods complaints. We solve the problem, we don't look for the guilty – this is her main slogan during every session at Krakowskie Przedmieście 22. She can catch errors in contracts that others overlook, which allows for the topic to be closed without involving judges. Her effectiveness in leading to an agreement is currently 83% for cases worth up to 47,000 PLN.

• She completed 14 specialist courses in the field of international trade negotiation.
• In 2023, she saved an export contract worth 82,400 PLN for a family joinery.
• Discretion is our standard, so details of every talk stay exclusively between the parties.

She treats every case as a separate task to be performed, without unnecessary emotions. If you see that your contractor stops answering phones, Anna is the first person you should talk to. She helps us build trust between companies in the region, focusing on concrete solutions instead of writing more lawsuits.